Upper Norwood Joint Library

From Virtual Norwood

Membership of the Upper Norwood Joint Library is free. You will need to bring something official as proof of your address (not a driving licence) and also something with your signature on, such as a credit card. Then you can join on the spot!

If you are under 16 you will need to have a parent or guardian with you. Or alternatively, take a membership form and card home, so that a parent or guardian can complete the form and sign the card on your behalf. Then bring them back with proof of name and address of your parent or guardian (such as a gas bill).

• 39 Westow Hill, Upper Norwood, SE19 1TJ
• Telephone: 020 8670 2551

What type of things are available for loan?

• Books, language cassettes, videos, music scores, talking books, O/S maps, adult literacy, large print books.

How many items can I borrow?

• New Members: 4 books/1 video (adults), 4 books/1 video (children)
• After 6 Months: 8 books/2 videos (adults), 6 books/1 video (children)

What will it cost?

• We charge only for language cassettes and videos
• Adults: language cassettes (75p), videos (£1.60)
• Children and OAPs: language cassettes (free), videos (80p)

How long can I keep them?

• Books and Audio Cassettes: 3 weeks
• Videos: 1 week

Can I renew them?

• Items may be renewed twice only, then they must be returned in order to keep the stock circulating. Please have your membership card with you when renewing in person or by telephone.

What if my books are overdue?

• Adults: Fines for Books 10p per day up to a maximum of £5
• OAPs: Fines for Books 3p per day up to a maximum of 50p
• Children: no charge

What if my videos are overdue?

• Adults: Fines for Videos 50p per day up to a maximum of £10
• OAPs: Fines for Videos 25p per day up to a maximum of £5
• Children: Fines for Videos 25p per day up to a maximum of £5

How can I find what I need?

• Either by using our computer system where you can just type in the author, title or subject - you can ask a member of staff to show you. We also have a collection in our Basement of older/classic books, so it is also worth asking.

Can I reserve a book?

• Yes, it costs 50p (20p for OAPs). Just ask at the Enquiry Desk, and sometimes it is possible to borrow from other libraries.

Children's Events and Activities

• Computers with educational games and homework facilities (for use by children only)
• Under 5's Storytime (Tuesdays 2.15pm) and Drop-Ins (Fridays 10.45 - 11.45pm), term time only
• Parents collection
• Teenage collection
• Board books for babies

Reference Library and Information Service

• New Tourism & Accommodation and Education & Careers sections
• Newspapers and magazines
• Local History section on Crystal Palace and surrounding area
• Leaflets to take away
• Study facilities

Other services

• Fax service
• Postcards (and other publications for sale)
• Art Exhibitions
• Displays
• Photocopier (coin operated)
• Advert and local notice board
• Book Sale (withdrawn and other)
• Car Park permits £25 per year (free to registered disabled on production of a badge)
• Lamination A4 - 90p, A5 - 60p

Adult & Reference Libraries

• Monday: 10 - 7
• Tuesday: 9 - 7
• Wednesday: Closed
• Thursday: 9 - 7
• Friday: 9 - 7
• Saturday: 9 - 5

Children's Library

• Monday: 10 - 6
• Tuesday: 10 - 6
• Wednesday: Closed
• Thursday: 10 - 6
• Friday: 10 - 6
• Saturday: 9.30 - 5

Always bring your membership card with you - items cannot be issued without it.